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The Hotel Laundry Handbook
An Independent Guide to Choosing, Designing, Sizing and Running the Right Laundry System
Hotel laundry is rarely just an equipment decision.
A workable system depends on the interaction between:
- actual laundry workload;
- peak demand;
- washing capacity;
- drying and finishing capacity;
- redundancy;
- linen inventory;
- labour;
- utilities;
- physical space;
- CAPEX;
- maintenance;
- outsourcing economics;
- procurement;
- commissioning;
- operating performance.
A weakness in one area can change the answer in another.
The Hotel Laundry Handbook was developed to provide a structured, independent reference for evaluating those decisions.
Who it is for
OR 001 is intended for:
- hotel owners;
- developers;
- general managers;
- directors of operations;
- asset managers;
- project leaders;
- hotel and laundry consultants;
- architects and MEP teams;
- procurement firms;
- housekeeping and facilities professionals.
It can be used for:
- new-build projects;
- refurbishments;
- laundry resizing;
- equipment replacement;
- outsourcing reviews;
- underperforming operations.
What the handbook covers
The handbook takes the reader through the complete laundry decision process.
Evaluate the requirement
Understand:
- workload;
- linen flows;
- demand assumptions;
- peak operating conditions;
- linen PAR;
- service requirements.
Size the system
Evaluate:
- washer capacity;
- dryer capacity;
- finishing;
- operating hours;
- realistic cycle times;
- redundancy;
- future growth.
Compare OPL and outsourcing
Consider:
- labour;
- CAPEX;
- maintenance;
- utilities;
- chemicals;
- linen implications;
- space;
- operational resilience;
- service requirements.
Design and procure
Review:
- layout;
- equipment;
- utilities;
- drainage;
- ventilation;
- power;
- supplier proposals;
- tender comparisons;
- commissioning.
Operate and monitor
Track:
- productivity;
- quality;
- linen loss;
- downtime;
- maintenance;
- utilities;
- KPIs;
- operational performance.
Full contents
35 chapters across nine parts, plus practical appendices, a glossary and source notes.
PART I — MAKE THE DECISION
- 1. Laundry Is a Hotel Decision, Not a Washing-Machine Decision
- 2. Map What Your Hotel Actually Washes
- 3. In-House, Outsourced or Hybrid?
- 4. The True Cost of Laundry
PART II — KNOW YOUR LOAD
- 5. Measure Before You Estimate
- 6. From Occupancy to Design Workload
- 7. Peaks, Rewash, PAR and Resilience
PART III — SIZE THE LAUNDRY
- 8. From kg/day to kg/hour
- 9. Washer-Extractor Capacity
- 10. Drying Capacity
- 11. Finishing and the Real Bottleneck
PART IV — DESIGN THE SYSTEM
- 12. Design the Flow Before the Machines
- 13. Dirty/Clean Separation and Ergonomics
- 14. Water, Drainage, Power, Gas, Steam and Ventilation
PART V — UNDERSTAND THE PROCESS
- 15. What Actually Happens During Washing
- 16. Water, Chemistry, Temperature and Time
- 17. Drying, Finishing and Quality
- 18. Rewash, Stains and Rejects
PART VI — MANAGE THE LINEN
- 19. Choosing Hotel Linen
- 20. PAR and Inventory
- 21. Linen Life, Loss and Cost per Use
PART VII — RUN THE OPERATION
- 22. Staffing and Scheduling
- 23. Productivity
- 24. Preventive Maintenance
- 25. Downtime and Redundancy
- 26. The Hotel Laundry Dashboard
PART VIII — BUY AND IMPROVE
- 27. Write the Requirement Before You Request the Quote
- 28. Compare Supplier Proposals
- 29. Installation, Commissioning and Acceptance
- 30. Diagnose an Existing Laundry
- 31. Upgrade, Replace or Outsource?
PART IX — PUTTING IT TOGETHER
- 32. 60-Room City Hotel
- 33. 150-Room Full-Service Hotel
- 34. 300-Room Resort
- 35. The 50-Point Hotel Laundry Audit
APPENDIX A — Formula Sheet
APPENDIX B — Field Data Collection Pack
APPENDIX C — Procurement & Commissioning Pack
APPENDIX D — Companion Workbook Guide
APPENDIX E — Regulatory Verification Checklist
GLOSSARY
Source Notes
A reference, not a vendor recommendation
Laundry decisions are often informed by equipment suppliers, outsourcing companies and specialist consultants.
Those sources can be extremely valuable.
They also represent particular products, services or commercial models.
OR 001 is designed to provide an independent framework that can be used before, during or alongside those conversations.
It does not recommend a particular manufacturer, supplier or operating model.
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Professional Edition
The digital handbook plus the Professional workbook and Quick-Start Guide.
For professionals working through a real project or operational review.
Price: US$199
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